For returns and exchanges, the product must be unused, its labels must not be removed, and no tape or shipping address barcode must be attached to the original box. In return-exchange transactions sent without paying attention to this, the return is a reason for rejection. You must wrap the product in a package and deliver it to the relevant cargo company with your return cargo code.
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You have 14 days to place a FREE returns request if you change your mind. Learn more about our returns process here